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Privacy Policy

1. Introduction

Çelikler Transfer respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our services or visit our website.

2. What Information We Collect

  • Name, surname

  • Email address, phone number

  • Pickup and drop-off location details

  • Payment information (where applicable)

  • IP address and browser/device information

3. How We Use Your Data

We use your personal information to:

  • Confirm and manage your bookings

  • Contact you about your transfer

  • Improve our website and service experience

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may only share your data with:

  • Drivers or partners involved in your booking

  • Payment processors (e.g., for credit card payments)

  • Authorities if required by law

5. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or destruction.

7. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Request correction or deletion

  • Object to data processing

  • File a complaint with a supervisory authority